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Shipping & Returns
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SHIPPING SPECIALS: FREE Shipping to USA, Venezuela and Colombia. No minimum purchase required - With Guaritel.com, you’ll never pay full price!
SHIPPING: Shipping carrier may change without notice or liability. Guaritel Inc. takes no responsibility for shipping carriers making late deliveries. Guaritel Inc. takes no responsibility for products or packaging damaged by shipping carriers. Guaritel Inc. is not responsible for items lost by shipper. As soon as the products leave our warehouse the Order has been fulfilled. Credit will never be given for orders lost by a shipper. It is the responsibility of the customer to contact the shipper and locate lost packages. For more information please contact us.
RETURNS: All of our products carry a full manufacturer’s warranty and are refundable within 30 days of the original purchase date. When returning a product, credit is only given for that product and tax if applicable. Shipping charges are not refunded on returns. A RM number is required for all returns! Credit will not be given for products returned without an RM number. Please contact us.
To receive a RM number for a return. Note: Generating a RM number typically takes about 5 business days so please be patient. A 25% fee will be charged if you return an item without a RM number! Return instructions are as follows: Once we email a RM number to you, write the RM number on the outside of the shipping box. Do not write the RM number on the manufacturer packaging! All products must be returned in original manufacturer’s box with all original parts, accessories and manuals. Boxes must be packed to meet the shipping carrier packing specifications.
The shipper is responsible for all return shipments until they are received by Guaritel Inc. We recommend return shipments be insured. Exchange products will be shipped out no longer than 10 days after Guaritel Inc. receives the return. If an exchange is not acceptable, Credit will be issued within 10 days after Guaritel Inc. receives the return. RM numbers are valid for 30 days only. Only products authorized for return may be returned. Credit or exchange will not be given for products not authorized for return! Returns must be shipped to the following address: info@guaritel.com
CONTACT UT: If you have questions regarding our products, or if you just have general questions regarding any basis, our sales representatives are available 9 AM to 5 PM (EST) Monday through Friday to answer your questions. Also, please feel free to use our Email address to submit your question electronically.
Headquarters:
Miami/ Weston: 2800 Glades Circle Suite#108, Weston FL 33018
Phone: (954) 727-3908 Fax (954) 369-1918 Email: info@guaritel.com
Venezuela: Calle 24 Esquina Carrera 24 Barquisimeto, Lara 3001 |
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